Shipping policy
We are committed to delivering your orders promptly and efficiently. Below you will find detailed information regarding our shipping policy, including available methods, estimated delivery times, and associated costs.
Shipping Methods
We offer a variety of shipping methods to accommodate your needs:
- Standard Shipping: Reliable and cost-effective, typically delivered by USPS, FedEx, or UPS.
- Express Shipping: Faster delivery for those urgent orders, usually handled by FedEx, UPS.
- International Shipping: We ship worldwide with trusted international carriers. Delivery times and costs vary based on destination.
Shipping Time
- Order Processing: Orders are typically processed and dispatched within 1-2 business days.
- Standard Shipping: Delivery within 10-15 days from the date of dispatch.
- Express Shipping: Delivery within 5-9 days from the date of dispatch.
- International Shipping: Delivery times vary by destination and typically range from10-15 days.
Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as carrier delays or customs processing for international orders.
Shipping Fees
- Standard Shipping: Calculated based on the order amount and delivery address. Orders over a certain amount may qualify for free standard shipping.
- Express Shipping: Additional fees apply based on the weight and destination of the package.
- International Shipping: Fees are calculated based on the destination country, package weight, and selected shipping method. Import duties and taxes may apply and are the responsibility of the customer.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some items may have shipping restrictions due to size, weight, or regulations.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date for assistance. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
If you have any questions or need further assistance, please do not hesitate to contact our customer service team. We are here to help ensure a smooth and satisfactory shopping experience.